At Fanctuary, we are committed to being transparent about how we and our partners collect and use data. The purpose of this Cookie Policy is to provide you with information about how and when we use cookies and your choices regarding these technologies.

Please read this Cookie Policy together with our Privacy Policy, which provides additional information about our use of personal information and any rights you may have in relation to your personal information. Terms used but not defined in this Cookie Policy can be found in our Privacy Policy, or Terms of Service.

What are cookies?

Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as "pixel tags" or "clear GIFs") are electronic images that may be used on our Services and help deliver cookies, count visits, and understand usage and campaign effectiveness.

Does Fanctuary use cookies, and why?

Yes, Fanctuary uses cookies. Some cookies are associated with your Account and personal information to remember whether you are logged in and your user preferences. Other cookies are not tied to your Account, but help us with activities like analytics and customization. Cookies can help us remember your preferences to give you a personalized experience and make your interactions faster.

The types of cookies placed on our Services and the purposes for which we use them are described below. We will update this Cookie Policy from time to time. When we make changes to this Cookie Policy, we will change the date at the beginning of this policy. If we make material changes to this policy, we will notify you by either prominently posting on our Services or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided in the notification.

Each cookie on our Services falls into one of three different categories: strictly necessary, analytics and functional, and advertising cookies.

Strictly Necessary Cookies

We use strictly necessary cookies and similar technologies that are required to operate our Services. These cookies enable core functions such as:

• authenticating and maintaining user sessions;
• remembering basic preferences (e.g., time zone or whether cookies are enabled);
• maintaining security and preventing fraud or malicious activity;
• supporting essential site features and form functionality; and
• processing payments securely.

You can disable cookies through your browser settings. However, if you disable strictly necessary cookies, parts of the Services may not function properly, and we may not be able to provide the Services to you.

Legal basis (where applicable): Depending on the context and jurisdiction, we rely on contractual necessity (to provide the Services you request) and/or our legitimate interests (to operate, secure, and maintain the Services).

Examples of providers in this category:

• First-party cookies set by us to keep you logged in, maintain sessions, and enable essential features.
• Payment and security providers (e.g., payment processing and fraud prevention tools).
• Infrastructure and security services (e.g., traffic management and bot protection).
• Consent management tools that store your cookie preferences.

Analytics and Functional Cookies

We use analytics and functional cookies to understand how users interact with our Services and to improve performance and user experience. These cookies may:

• help us measure and analyze usage and engagement (e.g., which pages are visited and how users navigate);
• help diagnose errors and improve reliability;
• support user experience features (e.g., remembering non-essential settings);
• help us test and optimize features, messaging, and site performance.

Where permitted by applicable law, you may opt out of analytics and functional cookies at any time through our cookie settings/preferences center. Examples of providers in this category:

• analytics platforms and product analytics tools;
• user experience/optimization tools;
• website performance and measurement providers; and
• customer relationship and marketing analytics tools (where used for analytics rather than advertising).

Advertising Cookies

We work with third-party advertising and social media partners to promote our Services and market to you on third-party websites (including social media platforms) after you visit our website. Advertising cookies may:

• help deliver ads that are more relevant to you;
• limit how often you see the same advertisement;
• measure the effectiveness of ad campaigns; and
• build or contribute to a profile of your interests based on your browsing behavior across websites.

These third parties may use the information they collect (including through cookies or similar technologies) for their own purposes in accordance with their privacy policies. We encourage you to review the privacy notices and settings of those third parties to learn more about how they use your information and how you can control your ad preferences.

Where permitted by applicable law, you may opt out of analytics and functional cookies at any time through our cookie settings/preferences center. Examples of partners in this category:

• advertising networks and demand-side platforms;
• social media platforms; and
• measurement and attribution providers.

Managing Your Cookie Preferences

You can manage cookies in several ways:

• Cookie banner / preference center: If available, you can set or update your cookie preferences at any time through our cookie preference tool.
• Browser controls: Most browsers allow you to block or delete cookies through settings.
• Third-party opt-outs: Some advertising partners offer opt-out mechanisms through their own settings pages.

Please note that blocking or deleting cookies may require you to reset preferences and may affect how the Services function.

Do I have to accept all of Fanctuary's cookies?

You don't have to accept our cookies to use our Services. Although most web browsers are set to accept cookies by default, you can change your browser settings to manage cookies on a site-by-site basis. However, please note that deleting or rejecting cookies may limit your ability to use certain portions of our Services and you may have a degraded experience.

Depending on your device and operating system, you may not be able to delete or block all cookies. In addition, if you want to reject cookies across all of your browsers and devices, you will need to do so on each browser on each device you actively use.

Contact Us

If you have any questions regarding this Cookie Policy, please email us at support@fanctuary.co.